Last updated September 23, 2026
Legal
ShophrBot
ShophrBot is how Shophr reads shops' public websites: politely, slowly, under its own name, and it stops when you ask.
1. Who we are
Shophr is a delivery service in Los Angeles. A customer picks a piece from a shop near them, and a Shophr shopper walks into that shop, buys it in person at the register, and brings it to them. To show customers what nearby shops carry, ShophrBot reads shops' public product pages, the same pages anyone can open in a browser.
We are not affiliated with the shops we read, and we never say we are. We don't name any shop on our site unless it has agreed in writing.
2. How to recognise it
- User agent
ShophrBot/1.0 (+https://shophr.co/bot; bot@shophr.co)- From header
- bot@shophr.co
- Where it reads from
- One fixed address of our own, listed here before scheduled reading begins. Never a proxy or someone else's.
3. What it reads, and what it never does
Public, logged-out product lists and product pages: a piece's title, price, sizes, whether each size can be bought, and where its photo is. It asks “has this page changed?” first, so a page that hasn't changed costs your site almost nothing.
- It never logs in, creates an account, or clicks an agreement.
- It never adds to a cart, starts a checkout, or buys anything online.
- It never reads a page your robots.txt asks robots not to read.
- It never solves or works around a captcha, a challenge or a block. It stops.
- It never pretends to be a browser or a person, and never sends cookies.
- It never keeps your descriptions, reviews or stock counts.
- It keeps no copy of your photos. They stay on your own image server; our site shows them from there at phone size, and they're cached for an hour at most.
4. How often
- At most 300 requests a day to a shop on Shopify, and 100 to a shop on its own server, everything counted.
- One request at a time, at least 2 seconds apart (5 or more on a shop's own server), and one request every 2 seconds across every shop together. A longer Crawl-delay in your robots.txt wins.
- If your site answers “too many requests” or blocks us, we stop for the rest of the day, and we don't try another way.
- Most requests only ask whether your newest page has changed, and an unchanged page answers in a few bytes.
5. How to make it stop
Any one of these works. We don't ask for proof, and we never answer with a sales pitch.
- Add these two lines to your robots.txt:
User-agent: ShophrBot Disallow: /
- Email bot@shophr.co with your shop's website.
- Or put your website in the box below.
The box is the quickest: we stop reading as soon as it's sent, and your pieces leave our site within the hour. A person acts on an email within one business day and writes back the same day. A robots.txt change reaches us the next time we read your robots.txt, which we do at most once a day, so allow up to 24 hours. However you ask, what our reader held from your site is deleted within 72 hours of our stopping. If you'd also like our shoppers not to buy at your shop in person, say so in your email and we'll stop that too.
6. Anything else
Write to bot@shophr.co. A person reads it every business day. Shophr Corporation, 925 N La Brea Ave, Suite 500, Los Angeles, CA.
