ShophrBot

ShophrBot is how Shophr reads shops' public websites: politely, slowly, under its own name, and it stops when you ask.

1. Who we are

Shophr is a fashion marketplace with an AI stylist. A customer picks a piece from a shop near them, in a city we deliver to, and Shophr buys it from that shop and brings it to them. To show customers what nearby shops carry, ShophrBot reads shops' public product pages, the same pages anyone can open in a browser.

We are not affiliated with the stores we read. Anyone browsing Shophr can see a store's name next to its pieces. We never use logos and never say we're affiliated. To stop us, use the box below.

2. How to recognise it

User agent: ShophrBot/1.0 (+https://shophr.co/bot; bot@shophr.co)
From header: bot@shophr.co
Signed requests: Every request carries a Web Bot Auth signature. Our public key is at shophr-reader.fly.dev.
Where it reads from: 209.71.84.194, 2a09:8280:e621:1:0:19a:7a0a:0. Only these addresses, never a proxy or someone else's.

3. What it reads, and what it never does

Public, logged-out product lists and product pages: a piece's title, price, sizes, whether each size can be bought, and where its photo is. It asks “has this page changed?” first, so a page that hasn't changed costs your site almost nothing.

It never logs in, creates an account, or clicks an agreement.
It never adds to a cart, starts a checkout, or buys anything online.
It never reads a page your robots.txt asks robots not to read.
It never solves or works around a captcha, a challenge or a block. It stops.
It never pretends to be a browser or a person, and never sends cookies.
It never keeps your descriptions, reviews or stock counts.
It keeps no copy of your photos. They stay on your own image server; our site shows them from there at phone size, and they're cached for an hour at most.

4. How often

At most 300 requests a day to a shop on Shopify, and 100 to a shop on its own server, everything counted.
One request at a time, at least 2 seconds apart (5 or more on a shop's own server), and one request every 2 seconds across every shop together. A longer Crawl-delay in your robots.txt wins.
If your site answers “too many requests” or blocks us, we stop for the rest of the day, and we don't try another way.
Most requests only ask whether your newest page has changed, and an unchanged page answers in a few bytes.

5. How to make it stop

Any one of these works, and we never answer with a sales pitch. The robots.txt lines need nothing else. For an email or the box, we ask you to show the site is yours first (below), so nobody else can take your store off Shophr.

Add these two lines to your robots.txt:
```
User-agent: ShophrBot
Disallow: /
```
Email bot@shophr.co with your shop's website, from an address at that website or the one it lists.
Or put your website in the box below, then show us it's yours.

We stop reading as soon as you've shown the site is yours. Your pieces leave our site shortly after. A person replies to every email. A robots.txt change reaches us the next time we read your robots.txt, which we do at most once a day, so allow up to 24 hours. However you ask, what our reader held from your site is deleted within 72 hours of our stopping. If you'd also like our drivers not to buy at your shop in person, say so in your email and we'll stop that too.

6. Showing the site is yours

Taking a store off Shophr is a big step, so we only do it for the people who run it. Otherwise anyone could take a store they don't own off our site. It takes a minute, and any one of these works:

A code by email, to an address at your website (like you@yourshop.com), or to the email your website lists.
A line on your website: the box gives you a short code to add to your homepage's <head>, or to put in a file at yourshop.com/.well-known/shophr-verification.txt. You can take it down once we've stopped.
If your store is on Shophr Business Manager, its owner can stop us at once from Store and team.
Or email bot@shophr.co, and a person will check it's yours, for example by calling the number on your website.

Until then nothing changes. We never use any of it to sell you anything. Your robots.txt is different: it stops us with no other step at all.

7. Anything else

Write to bot@shophr.co. A person replies to every email. Shophr Corporation, 925 N La Brea Ave, Suite 500, Los Angeles, CA.